An African Island Hideaway

The Residence Zanzibar

Nestled amid lush palm trees fringed by an immaculate beach, this luxurious villa resort offers bespoke experiences, which combines the best of local culture and international luxury.

Treat your family, friends or associates to enriching moments to long remember at The Residence Zanzibar

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Frequently Asked Questions

Should the full value of the E-hotel vouchers be redeemed at once?

Yes, E-hotel vouchers can only be used for a single transaction at The Residence Zanzibar.

What do I do if I lose my E-hotel vouchers?

Please contact reservation-zanzibar@theresidence.com for inquiries on E-hotel vouchers, and we will assist in reissuing the E-hotel vouchers.

Can E-hotel vouchers be redeemed for cash?

No, E-hotel vouchers cannot be redeemed for cash.

How can the recipient redeem his E-hotel voucher?

The recipient can redeem his E-hotel voucher by presenting an email print-out or a snapshot of the voucher, together with an official form of identification at The Residence Zanzibar.

How we can utilize E-hotel vouchers?

After purchasing E-hotel vouchers, you can call our hotline 255 245 555 000 or email reservation-zanzibar@theresidence.com, to place the reservation, once your travel dates are confirmed.

How are the E-hotel voucher delivered?

You will receive your E-hotel vouchers via email.

Do E-hotel vouchers have an expiration date?

Yes, you can locate the respective validity information on each E-hotel voucher.

What currency and denominations are E-hotel vouchers available in?

E-hotel vouchers are available in USD.

What can E-hotel cash vouchers be used for?

E-hotel vouchers can be used for accommodation, dining, selected activities and spa treatments.

Where can I use my E-hotel vouchers?

E-hotel vouchers can only be used at The Residence Zanzibar.

How can I purchase E-hotel vouchers?

All E-hotel vouchers can be purchased online using a Visa or MasterCard through this online portal.

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